Purchase must be made using the GCash number where the voucher was sent. Voucher received is valid for 15 days upon receipt.
Voucher is exclusive only for users who receive this offer, valid for one-time use only.Please refer to the voucher details found in your Voucher Pocket on the GCash app.
In case of dispute in respect to the GCash subscriber’s eligibility, actual SMS and in-app/external ads, etc, GCash’s decision shall prevail. All questions or disputes regarding the threatholder’s eligibility for the promo or for any redemption shall be resolved by GCash at its discretion with concurrence of DTI.
GCash reserves the right and has the authority to conduct audits and/or to deny rewards for incorrect user data, fraudulent transactions, infringement on the terms of use, or other illegal actions as mandated by Philippine law.
Frequently Asked Questions:
Promo period is from December 17 to 30, 2025.
Offer is exclusive to users who received targeted notifications via In-App, SMS, Push Notifications and Digital Ads.
On the GCash app, tap Load
Select the type of load you wish to purchase
Input the mobile number you want to load then tap Next
Confirm the details you wish to load are correct then tap Yes, proceed
Select your desired load amount then tap Buy Now
Review the payment details then tap Pay
PHP 5 Buy Load voucher will reflect in your GCash Voucher Pocket.
No, each voucher you’ve received is only valid for one-time use (ex. PHP 5 Buy Load voucher is only valid for one-time use). But feel free to continue buying load and using other GCash services as much as you want!
Please submit a ticket through the GCash Help Center. Make sure to provide proof of voucher eligibility (screenshot of SMS) and Voucher Pocket (screenshot).
If you did not receive the voucher/do not see it in your Voucher Pocket, it might mean you did not qualify due to any of the following reasons:
You’ve already used up that voucher from this promo
The voucher has already expired (It has already been past 15 days since you received the SMS)
For questions or clarifications, please submit a ticket through the GCash Help Center.
