Gabby, your GabAI ("Gabby"), is an AI-powered assistant within the GCash application (the "GCash App"). It uses artificial intelligence to help you through a single chat, instead of separate menus. Through Gabby, you can:
Gabby is currently in a limited pilot. It is available only to GCash users who have been selected and invited by GCash. Users must also be fully verified.
GCash may change who can access Gabby, add or remove features, or suspend or end the pilot at any time without prior notice.
To respond to your requests, Gabby may access:
When you buy load through Gabby, details such as the recipient's mobile number and your purchase confirmation are handled by GCash's standard systems. These details are not sent to the AI model.
Yes. GCash will review and analyze your conversations with Gabby to improve its products, services and business practices. Please don't share sensitive personal information in the chat. Examples of sensitive information include your MPIN, one-time PINs (OTPs), passwords, card numbers, or government ID numbers.
Gabby can help you choose a load promo and show you a summary of the amount, fees, and your remaining balance before you pay. Gabby will not complete any purchase without your confirmation.
The summary is for your information only. It is not a payment authorization.
The final amount, availability, and success of your purchase are determined when GCash processes the payment.
You acknowledge that Gabby's answers and content are generated by artificial intelligence. Information from Gabby may not be entirely accurate, complete, error-free, or up to date. This includes information about your account, such as balances and transaction summaries. Your official balance and transaction records are those shown in the relevant pages of the GCash App.
GCash does not guarantee specific financial results, or the accuracy, completeness, or timeliness of the information Gabby provides. Gabby is provided as-is, without any warranties or guarantees of accuracy. As a pilot feature, Gabby may be unavailable, interrupted, or changed at any time.
Gabby is not an investment adviser, and its content should not be considered professional or personalized advice. We encourage you to seek professional guidance and verify information independently before making decisions based on Gabby's content. Any financial decisions you make based on Gabby's content are solely your responsibility and at your own risk.
You acknowledge and agree that G-Xchange, Inc. and its affiliates and subsidiaries, their respective business partners, service providers, and other third-party partners contracted to conduct its business operations, and their shareholders, directors, officers, employees, agents, representatives, assigns, and any party acting under their direction or on their behalf ("GCash Group"), disclaim any liability for damages or losses resulting from your use of Gabby or your reliance on Gabby's content.
GCash Group is not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of Gabby, including but not limited to any financial losses.
These are the terms and conditions for the use of Gabby (the "Gabby Terms"). By using Gabby, you signify that you have read, understood, and agree to be bound by the Gabby Terms, the GCash App Terms, and the Privacy Notice, which are deemed incorporated here.