Book movies using GCash and enjoy P143 cashback in SM Cinemas nationwide and in select Ayala Cinemas!

PROMO MECHANICS
  1. Open to all GCash users, who are booking movies through GCash, GMovies and Sureseats platforms using the GCash payment option (GCash Mastercard payments not included)
  2. The GCash user should buy at least one (1) movie ticket.
  3. No minimum transaction amount to be able to join.
  4. Only the first “Book Movies” transaction is eligible for the promo.
  5. Promo period is from Feb. 8 – 28, 2018.
  6. The eligible users will receive P143 cashback.
  7. The cashback will arrive not later than one (1) working day after the Book Movies transaction.
FREQUENTLY ASKED QUESTIONS
  1. What is the promo?

Get P143 Cashback when you book movies through GCash, GMovies and Sureseats platforms using the GCash payment option (GCash Mastercard payments not included)

  1. What is the promo duration?

Feb. 8 – 28, 2018.

  1. Who are eligible to join the promo?

All GCash users, who are booking movies through GCash, GMovies and Sureseats platforms using the GCash payment option (GCash Mastercard payments not included).

  1. How can I get the cashback?

The P143 cashback will be seeded to the GCash users, who are booking movies through GCash, GMovies and Sureseats platforms using the GCash payment option (GCash Mastercard payments not included), within one (1) working day.

  1. Is there a minimum transaction amount?

No, there is no minimum transaction amount to be eligible to join the promo.

  1. Does the P143 cashback apply to all transactions?

The P143 cashback is only applicable for one (1) transaction per user.

  1. How do I “Book Movies” with GCash?

Through App:

  1. Download the GCash App through Google Store or App Store
  2. Register to GCash
  3. Log on to your account on the app
  4. Click “Book Movies” on the dashboard
  5. Choose a nearby cinema or choose one from the all cinemas list (by clicking on the icon on the upper right hand corner)
  6. Choose the buy ticket below the desired movie.
  7. Select the seat/number of seats that you want to purchase.
  8. Confirm the details of the transaction.
  9. Upon success, receive e-mail with the movie tickets.
  1. How will I know if I will get my cashback? When will I know?

Customers will be credited the P143 after one (1) working day, and they will be able to see the transaction history to verify.

  1. What if I used the “Book Movies” feature more than once, will I still get cashback?

No. The cashback is only applicable to one (1) transaction per user.

  1. What cinemas can I book through Book Movies?

All cinemas that accept GCash payments on the GCash App, GMovies and Sureseats.com.

SM Cinemas nationwide.

Ayala Cinemas:

  • Abreeza
  • Ayala Center Cebu
  • Centrio
  • Fairview terraces
  • Glorietta 4
  • Market Market
  • Marquee Mall
  • Solenad
  • Southpark
  • Ayala the 30th
  • Trinoma
  • Vertis
  • Greenbelt 3
  • Greenbelt 1
  • Alabang Town Center
  • UP Town Center
  • Bonifacio Highstreet
  • Cloverleaf
  1. Can I cancel and request refunds for tickets I wasn’t able to use? How can I request for a refund?

Tickets purchased for SM Cinema, are final, non-refundable and non-exchangeable. Ayala Cinema tickets can be refunded up to 3 hours before the movie. (Contact the platform on where you booked. For the GCash App and GMovies – e-mail support@gmovies.ph. For Sureseats.com – call (02) 755-7955 or email customerservice@sureseats.com)

  1. I tried to purchase tickets online but my payment did not push through because of an error. When I tried to purchase the tickets again for the same seats, those were already taken. Does this mean that my previous transaction pushed through? I did not receive any email confirmation for this.

Our system locks-in the seat/s selected for 20 minutes once you have reached the payment page, hence when you tried to check the seats again after your previous unsuccessful transaction, they were still marked occupied. You may try to purchase again after the said lock-in period.

  1. I placed the wrong e-mail address, how do I get my tickets?

For the GCash App and GMovies  – e-mail support@gmovies.ph. For Sureseats.com – call (02) 755-7955 or email customerservice@sureseats.com)

  1. I was charged, however, I haven’t received my tickets in my email yet. What do I do?

For the GCash App and GMovies  – e-mail support@gmovies.ph. For Sureseats.com – call (02) 755-7955 or email customerservice@sureseats.com)

  1. What are the operating hours of the support channels?

GMovies Support Operating Hours – Monday to Sunday 7:00AM to 10:00PM

SureSeats Support Operating Hours – Monday to Sunday 9:00 AM- 7:00 PM

GCash, in its sole discretion, reserves the right to refuse the awarding of rewards for suspicion of abuse or fraud. For other GCash-related concerns, you may reach our customer support at m.me/gcashcare.

2018-02-19T21:14:40+00:00