What should I do to successfully link my PayPal account to GCash?2018-05-12T04:11:17+00:00

Before you can link your Paypal account to GCash, make sure that your Paypal account:

  • registered in the Philippines
  • a personal type of Paypal account
  • information matches with your GCash KYC information

Linking your Paypal account also triggers an authorization of a Preapproved Payment Plan to GCash (G-Xchange Inc).

What is a preapproved payments plan?2018-04-11T22:45:01+00:00

When you link your PayPal account to GCash, you receive an email from PayPal indicating “you’ve signed up for preapproved payments plan to G-Xchange, Inc.“. This preapproved payments plan gives GCash temporary permission to transfer your Paypal funds to your GCash account, with a limit of USD 2,000 or around PHP 100,000, equivalent to your GCash wallet limit.

What do I need to do so I can start linking my PayPal account to GCash?2018-04-11T22:46:51+00:00

Before you link your Paypal account, disable the System Webview on your Android device

Go to your Device Settings > App > Show System App

Why do I need to log into my Paypal account during the linking process?2018-04-11T22:47:11+00:00

During the linking process, you will be asked to log into your Paypal account to authorize the Preapproved Payment Plan to GCash (G-Xchange Inc). The authorization of the Preapproved Payment Plan allows GCash to transfer your Paypal fund to your wallet. You will need to repeat this step when you reach your Preapproved Payment Plan limit and/or when it’s cancelled.

I can’t “Close and Continue”… What should I do?2018-04-11T22:47:21+00:00

Before you link your Paypal account, disable the System Webview on your Android device

Go to your Device Settings > App > Show System App

How do I know that I have successfully linked my Paypal account to GCash?2018-04-24T13:43:30+00:00

After tapping the “Close and Continue” button during Paypal authorization, the GCash app will display a page that your account linking has been successful.

How can I change the Paypal email linked to my GCash account?2018-05-08T14:48:15+00:00

On your GCash app, go to Menu > My Account > Paypal

If you have successfully linked your Paypal before, the email field is pre-filled with the Paypal email that is currently linked. To change this, tap the email field and input a new Paypal email.

To confirm that you’re changing the linked Paypal account, the app will prompt a message, “Oops! This GCash wallet is already linked to {currently linked email}. Authorizing a new Paypal account will unlink the existing one. Do you want to proceed with linking a different Paypal account?” Tap YES to confirm.